Question 1

How much are my old devices worth?

Accepted Answer

The value of your old devices varies on many different factors, and is always subject to final in-person inspection and verification, but we always offer upfront, no obligation pricing so you know what you can get paid. Come on down to your local Certified BuyBackX Store to get a price for your old device today! Feeling a little pressed for time? We get it! Get a quote from the comfort of your home right from your mobile device and then finish the transaction in store. BuyBackX Stores offers the quickest, most seamless way to get cash for your old electronics and our honest pricing system always provides consistent, up-front, uniform pricing no matter where you are so rest assured you're getting top dollar for your item the fast and easy way!

Question 2

What do I need to bring in to sell my items to you?

Accepted Answer

In order to sell your item, you will need the item itself and be 18 years of age or older with a valid state-issued ID . Your local BuyBackX Store representative will be able to process your buyback transaction quickly and easily in-person and the entire process from quote, to inspection, to payment typically takes only a few minutes!In order to efficiently process your item, please make sure it is fully charged, and any and all passwords and locks are removed. Additionally, please make sure all bills have been paid if your device is a cellular device.

Question 3

What types of devices do you buy and not buy?

Accepted Answer

Great question! We purchase most household consumer electronics such as iPhones, iPads, Macbooks, smartphones, tablets, laptops, gaming consoles, Streaming Media Players, home-automation systems, and many more. You can get a better idea of what we buy here. Additionally, don't be afraid to bring in an item and receive a quote right in person.PLEASE NOTE: We do NOT buy any devices which are:Reported Lost / StolenBlacklistedFinanced devices or devices still under contractFound devicesCounterfeit / illegal devices

Question 4

Why should I buy or sell to BuyBackX?

Accepted Answer

Great question! We know there are more choices than ever to buy or sell your used electronics these days, but our Certified Store Locations are the only place to offer instant cash payouts with no friction or hassles. There's no waiting, fuss, or meet-ups. Just pure and simple selling the fast and easy way with secure data wipes for complete peace of mind.On the flip side, when you buy from us, all devices are Certified Pre-Owned and come with a 30 Day Return Policy and a One Year Guarantee. Our stores are filled with friendly and professional staff who are waiting to show you how easy and rewarding it can be to cash in your unused tech today.

Question 5

Can I mail in my device or get a quote online?

Accepted Answer

Yes! You can create your own buyback quote online and then either mail in your item or simply bring it in to your local BuyBackX Store to complete the transaction. Please make sure your device is clear for activation, all bills have been paid, and your device is not locked to any accounts such as iCloud.

Question 6

There is no BuyBackX Store near me, but I really like the concept of your brand and think it would do well in my community. Can I find our more information on opening a BuyBackX Store?

Accepted Answer

We're thrilled to hear you love our BuyBackX Store model and we would be happy to provide more information on becoming a franchisee. Please visit our franchising page here to learn more.PLEASE NOTE: This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state.

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